From Spreadsheets to SaaS
In 2016, I saw a $300B problem in hospitality: group bookings represented 40% of hotel revenue, but hotels were managing them with spreadsheets and email.
I co-founded IDEM Hospitality to fix it. We built a B2B SaaS platform that digitized the entire group accommodation workflow. We replaced manual rooming lists with self-service booking websites, real-time dashboards, and automated revenue optimization.
The Results
- 80+ customers across Asia-Pacific
- Developed a strategic partnership with Accor
- Backed by Telstra's muru-D; Oracle Startup Accelerator alumni
- WiT 2019 Startup of the Year (Press)
- Acquired by Groups360 in 2020 (Press)
Today, the platform I built (now GroupSync Housing) processes millions in hotel bookings annually.
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